BISSELL 20037 Pet Stain Eraser Cordless Portable Carpet Cleaner Review

Every pet owner knows that pet hair can be a nightmare. It doesn’t matter what you do, fur will inevitably end up everywhere in the house—sometimes in places where you least expect! Fortunately, there are steps that you can take to keep the situation at bay. For one thing, it helps to groom your pet regularly. Depending on the breed, you may have to groom at least twice a week, perhaps more.

Another tip is to vacuum, vacuum, and vacuum. As a general rule, you should be doing it at least once every two to three days. If anything, it’s the only way to really get the hair off the ground. Don’t forget the corners as well as they tend to gather in those areas. Ideally, you want to focus on areas where your pets spend most of their time.

Aside from the hair situation, there are also pet-related messes that we have to face every once in a while. For that, a vacuum cleaner won’t be enough. Assuming that you have carpet, you’ll want to invest in a good carpet cleaner. Basically, it’s a machine that’ll let you shampoo the floor—that way, you can get rid of whatever gunk it is that you’re faced with.

Not sure which machine to get? How about the Bissell Pet Stain Eraser Carpet Cleaner? As its name implies, it’s specifically designed for pet owners. Does it live up to its reviews? How easy is it to use? What are some of its flaws? Find out by reading our review!

The Bissell Pet Stain Eraser Portable Carpet Cleaner

Bissell is one of those brands that you’ve probably heard before. They sell a wide array of cleaning products including vacuum cleaners, sweepers, steam cleaners, and carpet cleaners. A family-owned company, they are currently the number one brand in North America, with more sales than any other company. Besides their official website, you can find their products at retailers such as Target, Walmart, Best Buy, etc.

Product Description: The Bissell Pet Stain Carpet Cleaner is a portable machine that allows you to remove dirt, spots, and stains quickly from deep-down. The way it’s designed, it works much better than sprays—that is, it combines powerful suction with warm water and cleaning formula to lift away grime. Small and cordless, you can take it with you anywhere without the hassle of a cord. While it doesn’t come with any extra tools, it does come with a stationary spot and stain brush that allows you to scrub those difficult-to-remove messes.

What’s Included?

Here’s what you’ll get with the Bissell Pet Stain Cordless Portable Carpet Cleaner:

  • 1 Pet Stain Carpet Cleaner w/ Formula Tank
  • 1 Charger and Cord
  • 1 Round Bristle Brush
  • 1 Bottle of Bissell Professional Spot & Stain + Oxy Solution*

Assembly: There really isn’t any assembly involved with this model; it’s pretty much ready to be used. All you have to do is charge it up and it’ll be ready to go. Keep in mind, though, that you will have to fill it up with formula (we’ll be talking about this below).

As far as the actual unit goes, it comes with a formula tank that’s integrated into the machine. However, you can easily take it out for filling. To do that, just pull the tank away at an angle. Remove the cap at the top and pour in the formula to the indicated fill line. When you’re finished, replace the cap on the tank and return the tank to the machine.

Seeing as to how the machine is cordless, you will have to charge it with the charger provided. Before doing that, however, make sure that the machine is off (there shouldn’t be any lights on). From there, you can plug the adapter into a power outlet. For a full charge, it will take approximately 4 hours.

Then there’s the bristle brush. It’s what you’ll be attaching to the bottom of the carpet cleaner for scrubbing purposes.

Note* You can choose to get the Bissell Pet Stain Cordless Carpet Cleaner with a sample of Spot & Stain + Oxy Solution for a little extra—that way, you can use the machine right away. Otherwise, you’ll have to buy the cleaner separately.

Build Quality of the Bissell Pet Stain Eraser Portable Carpet Cleaner

One thing to know about this carpet cleaner is that it’s almost entirely made of plastic. In other words, don’t expect it to be super durable. Having said that, the plastic is thick enough to withstand regular use—just don’t drop it on the ground or anything as it can crack. The same thing goes for the removable tank; so be careful when you’re handling it.

As far as the brush goes, it’s of decent quality. The bristles are stiff enough so that you can actually scrub, which is important since the brush itself doesn’t spin. You can also take the brush off the base to clean it afterward, which we highly recommend that you do in between uses.

Potential Drawbacks

Like most machines, the Bissell Pet Stain Portable Carpet Cleaner does have a few drawbacks and here are some of them.

The Brush Doesn’t Spin

We said this already but the brush does not spin on its own. In other words, you’re the one who has to do all the scrubbing. If anything, it’s very similar to scrubbing on your hands and knees. Given that, it’s probably not the best thing to use if you’re trying to clean a large area.

Leaks Can be a Problem 

This machine has a tendency of leaking. Seeing as how many people have written about the same issue, it’s probably a design flaw with the formula tank. The worst part is that it tends to leak dirty water so it makes the situation even worse. Unfortunately, there’s not much that you can do to fix the problem either.

Sprayer Doesn’t Work Very Well

The carpet cleaner comes with a sprayer that’s supposed to release cleaner onto the cleaning area. When you’re using it, however, it doesn’t work all that great. Instead of coming out in a “fan” shape, the solution would come out as a single stream. As if that wasn’t bad enough, some people have also mentioned that it would just dribble out from the front, which kind of renders it useless.

Suction Isn’t Very Powerful

The suction isn’t the greatest, which isn’t surprising given the size of the machine. Yes, it works, but it won’t get rid of all the water and cleaner that’s come out. To really get it to work, you also have to tilt the machine at just the right angle, which is a hassle when you’re just trying to get rid of a stain quickly.

Battery Life is Average At Best 

Like most cordless machines, you’ll have to charge the carpet cleaner constantly. Generally speaking, you can expect to get up to 30 minutes of use per charge. The worst part is that it doesn’t charge that fast either so if you’re cleaning a large area, you’ll have to break it down into multiple sessions so that you can get the battery going again.

It Can Be Awkward to Use

This particular carpet cleaner is not very ergonomically designed. In fact, it can be quite awkward to use, especially if you’re petite. Chances are, you’ll have trouble holding it properly to use. You won’t want to use it for long periods either as it’ll likely end up hurting your hand.

Does It Clean Well?

The Bissell Pet Stain Carpet Cleaner is only good for small stains. Even then, it’s mediocre at best due to the various issues that we’ve mentioned above. For one thing, the brush doesn’t spin so you’ll be the one who will be responsible for doing all the scrubbing. Keep in mind, however, that while it works to get rid of various messes, it’s not that different from manually scrubbing on your hands and knees.

The only difference is that it comes with a sprayer and suction so that you can get rid of the moisture after cleaning. Like we said earlier, however, both functions are average at best. The sprayer isn’t very consistent in its performance and the suction isn’t that powerful. In other words, you might be disappointed if you’re buying the machine for these two features.

Who Would I Recommend this Portable Carpet Cleaner To?

  • People who want a small, portable machine for cleaning
  • People who’re interested in removing small spots and stains from various surfaces
  • People who don’t mind have to constantly recharge the unit

Cost and Pricing Information

The Bissell Pet Stain Portable Carpet Cleaner is one of their more affordable models as it retails for under $100. Currently, on Amazon, it sells for $69.99 (discounted from $84.99) and that comes with free shipping. If you change your mind, you can also take advantage of the site’s free returns.

Don’t forget, though, you do have to buy the cleaner separately. As it is, Bissell has various formulas that you can choose from, most of which are around the $20 mark. The good news is that due to the size of the machine, you won’t be using as much solution as say the full-sized carpet cleaners so you won’t need to buy refill bottles as often. While it depends on how often you use the machine, I’d say that a bottle would last you at least a couple of months.

Besides that, there isn’t anything else that you need to get, really. In terms of extra brushes, etc, they don’t sell them in their store so you’ll have to contact their customer service team for more information.

The Bissell Pet Stain Portable Carpet Cleaner does the job but it definitely has a few flaws. First and foremost, the brush does not spin; this means that you’ll have to do the scrubbing manually. Another problem with this particular model is that it’s prone to leaks. More specifically, there seems to be a design issue where the formula tank will leak dirty water. To top it all off, the sprayer and suction don’t work all that great either. The only good thing about it is that it’s not too expensive so at least it won’t be a huge investment.

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